Head of Support Afghanistan (Internal Only)

• Line management, guidance, and direction for Support Managers.
• Compliance and adherence to NRC policies, guidance, handbooks, and donor/auditor requirements.
• Strategic input into the development of the country strategy and plan of action.
• Operational support coordination and alignment with programme plans and with proposal development.
• Quality and timely support to project implementation.
• Master budget, country level budgets and business process outsourcing facilitation and development.
• Country structures, technical systems, and human resource capacity and allocation strategic development.
• Standard operating procedures, guidelines, and tools development.
• We highly encourage you to learn more about the role:

• Senior management experience in a humanitarian/recovery context.
• Resource and cost allocation expertise.
• Complex, and volatile context exposure.
• English fluency, both written and verbal.

• Since the Taliban take-over of Afghanistan in August 2021, a reduction in conflict has meant that access has improved. However, a withdrawal of diplomatic and development actors, and an assertive new authority has created challenges in maintaining principled humanitarian access, not least due to the deteriorating position with regard to women's rights.
• The humanitarian situation in Afghanistan is complex, protracted, and worsening. The country recently underwent a regime change in a short space of time. The current regime has limited resources and/or systems in place to provide basic services. In addition to this, internal displacement has taken place due to conflict, climate change, and the economic crisis currently experienced in the country. Afghanistan is facing an unprecedented humanitarian crisis with a risk of systemic collapse and human catastrophe.
• This is an opportunity to contribute to the protection and assistance of vulnerable and crisis-affected women, girls, boys, and men. NRC is one of the leading humanitarian response agencies (particularly for Afghans who have felt forced to flee their homes due to conflict), maintaining a presence of 11 provinces and over 600 staff around the country; and notably in the country's most troubled provinces. NRC Afghanistan is the largest INGO in the country, at a programmatic, field coverage, and staff count level.
• NRC Afghanistan operates a diverse grants portfolio providing services within Education; Protection; Information Counselling and Legal Assistance; Shelter and Settlements; Water, Sanitation, and Hygiene; and Emergency core competencies.
• Meaningful work that responds to the diverse needs, priorities, and concerns raised by beneficiary communities. NRC Afghanistan meets immediate humanitarian needs, prevents further displacement, and contributes to durable solutions.
• Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility.

• Kabul, Afghanistan duty station.
• 24-month contract duration.
• 40% travel, approximately.
• Grade 11 in NRC's International Salary Scale, with accompanying terms and conditions. NRC offers a competitive compensation and benefits package.
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

• To apply log in with your official NRC email address or click on Opportunity Marketplace.
• This position is only open to internal NRC employees.
• When creating your profile, include your full name as per your passport.
• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest CV.
• Submit your application and CV in English.
• Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. NRC is dedicated to building a diverse and inclusive workplace, so if you're excited about this role and you meet most, but not all the requirements, we encourage you to apply anyway.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position. Unfortunately, we do not have the resources to give detailed feedback to applicants who have not been shortlisted.
• For any queries, please email us at

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Norwegian Refugee Council