Receptionist

• Greet all visitors, clients, and guests with a professional and courteous demeanor.
• Register and log visitors, ensuring proper security protocols are followed.
• Direct visitors to the appropriate departments or personnel.
• Answer all incoming calls promptly, screen calls, and transfer them to the correct department or individual.
• Take accurate messages when necessary and ensure timely delivery to the intended recipients.
• Respond to general inquiries via email and phone, providing detailed and clear information about company services and procedures.
• Manage calendars for executives and team members by scheduling meetings, appointments, and conference calls.
• Ensure meeting spaces are reserved and adequately prepared, including necessary equipment (e.g., projectors, video conferencing setup).
• Confirm appointments with clients and visitors, sending reminders when required.
• Receive, log, and distribute incoming mail, packages, and deliveries to the appropriate departments or individuals.
• Maintain a clean and organized reception area, ensuring that it is always presentable to visitors and clients.
• Assist in organizing company events, client meetings, and employee gatherings, handling logistics such as catering, venue setup, and transportation.
• Prepare meeting rooms for events or conferences, ensuring all necessary materials and equipment are available and functioning.
• Serve as the first point of contact for clients, ensuring a positive and professional experience from arrival to departure.
• Address client inquiries and provide information about company products or services in a timely and efficient manner.
• Coordinate with various departments to resolve client issues or concerns.
• Oversee the cleanliness and organization of common areas, ensuring that all areas are free of clutter and properly maintained.
• Maintain emergency contact information and ensure that all safety protocols are followed in case of an emergency.
• Serve as the primary contact for emergency situations, assisting with evacuation procedures and ensuring a safe environment for visitors and employees.
• Coordinate with the IT department for any major technical issues requiring attention.
• Ensure all meeting rooms are set up with the necessary technology, including audio-visual equipment, before scheduled meetings.
• Maintain the confidentiality of sensitive information and documents, ensuring that company and client data is securely stored.
• Assist in the preparation of legal or confidential documents as needed by management.
• Perform any other duties assigned by management or team leaders to support the overall function of the office.
• Handle miscellaneous administrative tasks as required to ensure smooth office operations.

• Bachelor's degree in Sharia or equivalent Islamic studies (small or large Dāwrah).
• More than a year prior experience as a receptionist.
• Good understanding of office procedures and basic administrative skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment.
• Excellent verbal and written communication skills.
• Polite, professional, and respectful demeanor aligned with Islamic values.
• Ability to multitask, manage time efficiently, and handle a fast-paced work environment.
• Strong organizational and interpersonal skills.
• Ability to maintain confidentiality and deal with sensitive information discreetly.
• Familiarity with Islamic etiquettes in communication and conduct is a plus.

Sayas Group of Copmines